Technical support

If you search this site you will find answers to most of your questions including troubleshooting and re-installation.

Please use the search field in the top left corner of the page.



1) Free Support Via E-mail for existing paying customers and beta testers.
You can contact us via email stating exactly the problem you are having. To successfully resolve a technical issue with the software you might have we need as much detailed information as possible. Please provide that in the form below including your name and email AS ON YOUR REGISTRATION.

2) Remote assistance and phone support is subject to charge of $25 per hour with one hour minimum.
Please provide the information about the issue you are having and time we can contact you to schedule an appointment.

Request Phone support or remote assistance at $25 per hour with minimum of one hour.

Before you choose to call us for support please search our knowledge base using the search field. (limit your search query to only the most important key words by leaving words such as "the" "is" "of" including adjectives  out of the search query.

A good example would be: database connection or cost per mile

There is a lot of information on this website about our product including explanation of every feature and troubleshooting guides.